Time-Tec can help you if your Polar product needs repair. Before bringing in or shipping us your Polar unit, please check first whether you are able to troubleshoot your problem with the help of POLAR SUPPORT PAGES. You can find product specific support pages at the Polar official website (www.Polar.com)
Please note that warranty service is done only by Polar Central Service. Register your service online and send your Polar device directly to Central Service in New York.
Non-warranty service is done by Authorized Service Centers or by Polar Central Service. Time-Tec is an authorized service center on the West Coast. You can also use an Authorized Service point as a service drop-off if your service case is more complex and needs to be sent to Central Service.
Polar and Time-Tec recycle batteries as part of our commitment to the preservation of the environment. When changing the battery yourself, please follow your local recycling regulations for safe disposal.