Frequently Asked Questions
With hundreds of different brands and styles of watches, prices do vary. If you fill out our enquiry form on the Contact Us page or give us a call we will be happy to give you a competitive price. You can always call the workshop for an estimate: 1-888-448-TIME
We do not charge for our estimates at Time-Tec. If you mail your watch to us and you do not wish to proceed with a watch service or repair, we only ask you to cover the return postage and packaging costs. Otherwise you can just piock up your watch free of charge.
If your watch keeps stopping after a battery has recently been installed, it generally indicates it needs a service. Fill in the contact form on the Contact Us page for a free estimate.
Brand accredited means we have been technically assessed by the brand company and had our workshop inspected. We had to purchase brand specific tooling and equipment. The brands provide us with genuine parts so we are able to service and repair your watches correctly.
For all our watch servicing there is a minimum of 12 months warranty. For some brands the warranty period is 2 years ( Rolex, Omega )
Battery life usually varies between two and five years depending on the type of watch, its dimensions and the amount of energy required by its various functions. For example, a watch whose chronograph is activated continually will have a higher energy consumption than a watch which only displays hours and minutes. Some quartz watches have a battery EOL (End Of Life) indicator. When the second hand begins to jump every four seconds, it is time to have the battery replaced.
Like any high-precision instrument, a watch needs to be serviced regularly to ensure optimum functioning. The servicing frequency depends on the model, the climate and the care you take of it. As a general rule, we recommend that you have a service carried out every four to five years by a certified service center.